We aim to make shopping at D.Franklin simple and straightforward, and as we know you can ask a few questions, we are constantly working to improve our "Help" section.
We hope you find answers to all your questions. However, if you need to contact us, we will be happy to attend from 09:00 to 18:00 hours from Monday to Friday, so you can send us an email through the "Help" link on the right side of all pages of Customer Service.
We will reply to you as soon as we can. Normally within a period not exceeding 24-48 business hours
Be sure to include as much information as possible in your email or on your form.