To make a return, you have two options:
Register your return through our Contact Form and follow the indications indicated there: https://www.dfranklincreation.com/pages/contact
Fill out our Withdrawal Form: download
In any case, we recommend that you keep a proof of shipment.
Use an envelope, bag, or paper wrap to protect the items to be returned, and in no case place the return label directly on the boxes, as it would be impossible for us to reuse them. It would also imply the possible rejection of the return.